FAQs

We understand the questions that are often asked about Chippendale Kitchens. However, if you have a question that isn’t covered here, please contact your approved Chippendale retailer who will be able to answer your queries.

Where can I see displays of Chippendale Kitchens?

Your local Chippendale retailer will have a selection of displays and a full set of sample doors available for you to view. We strongly recommend that you view a display or sample door prior to purchasing your Chippendale Kitchen.

Can I buy direct from Chippendale?

Omega PLC are the manufacturers of Chippendale Kitchens and only sell via specialist retailers who will use their extensive knowledge and expert design skills to produce the kitchen of your dreams.

What happens if I pay a deposit to a retailer for a Chippendale Kitchen who then ceases trading before my kitchen is delivered?

In the unlikely event of this happening we run a Deposit Guarantee Scheme. This ensures that we will still supply your Chippendale Kitchen furniture at the current manufacturers recommended retail price list, less the deposit paid on furniture, provided that the amount paid to the retailer does not exceed 50% of the manufacturer's recommended retail price.

Do you charge for delivery?

No, we provide FREE* delivery, direct to your home and our two-man delivery teams will ensure your new kitchen is delivered with care and professionalism.

Do your kitchens carry a guarantee?

Yes, all Chippendale Kitchens are supplied with a 10 YEAR GUARANTEE, providing you with complete peace of mind when purchasing your kitchen. Chippendale Kitchens guarantees for a period of ten years from the date of purchase that the kitchen cabinets and fascias (“the products”) manufactured by Omega PLC are free from defects in material and workmanship. Chippendale Kitchens will supply replacement products for products that do not comply with this guarantee free of charge or, at our discretion, repair such products free of charge subject to terms and conditions.

How long will it take for me to receive my Chippendale Kitchen?

Once the retailer has placed the order with us, your Chippendale Kitchen will be delivered within 6-11 days. However, In-Frame Ivory and Country (non-painted) are available within 2-3 weeks and all Painted kitchens are available within 3-4 weeks.

*minimum order value applies.